Privacy Policy
BuyTheCar trading as SellTheCar (LMCT 12787) respects your right to privacy and is committed to safeguarding your personal information. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use and protect your information when you visit our website or use our services.
Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information
Personal information refers to any data that identifies you as an individual. This may include:
- Your name
- Email address
- Phone number
- Residential address
- Vehicle information
- Transaction details
Non-Personal Information
We may also collect non-identifiable information such as:
- Browser type
- Device information
- Pages visited
- Referral websites
How We Collect Your Information
We gather information through various methods, including:
- Forms submitted via our website
- Email and telephone communication
- Direct personal interactions
- Third-party service providers and partners
- Cookies and analytics tools during website usage
How We Use Your Information
We use your information to:
- Process your car sale inquiries
- Communicate with you about updates and offers
- Improve our website and services
- Provide customer support
- Comply with legal requirements
By submitting your information, you consent to its collection and usage in accordance with this Privacy Policy.
Sharing Your Information
We do not sell or rent your personal data. However, we may disclose it under the following circumstances:
- To trusted third parties who help facilitate vehicle sales, inspections, financing or transportation services, only if their offerings match your needs and interests.
- To legal authorities to comply with regulations, court orders or legal proceedings.
- To safeguard the legal rights, property or safety of Sell The Car Australia, its customers or third parties.
- In the case of a merger, acquisition or sale of our business, user information (including personal and non-personal data) may be transferred under confidentiality agreements.
- We may process, store or transfer information across countries outside Australia under strict data protection measures.
Data Security Measures
We are committed to ensuring the security of your information through:
- SSL encryption
- Secure servers
- Firewalls
- Regular security audits
While we take robust precautions, please note that the transmission of information over the Internet is at your own risk. We cannot guarantee complete security.
Your Rights and Choices
You have control over your personal information. You may:
- Request access to your personal data
- Request updates or corrections to your data
- Opt-out of receiving marketing communications
You can manage these requests by contacting us at info@sellthecar.com.au.
Access to Your Personal Information
You may request details of the personal information we hold about you in accordance with the Privacy Act 1988 (Cth). A small administrative fee may apply. Requests can be made via email and we will respond promptly.
We reserve the right to refuse access in circumstances permitted by law.
Complaints About Privacy
If you believe we have breached your privacy rights or mishandled your information, please submit a written complaint to us at:
Address: 9/11 Yazaki Way, Carrum Downs VIC 3201, Australia
Email: info@sellthecar.com.au
We take all complaints seriously and aim to respond as quickly as possible.
Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance your experience on our website. Cookies help us:
- Improve site functionality
- Analyze traffic and user behavior
- Serve relevant advertisements through platforms like Google Ads
Additionally, we partner with third-party services like Google Analytics and Microsoft Clarity to capture behavioral metrics, heatmaps and session replays for marketing, security and service improvement purposes.
You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to other sites that are not operated or controlled by Sell The Car Australia. We are not responsible for the privacy practices of these external websites. We recommend reviewing their Privacy Policies separately.
Changes to This Privacy Policy
We “Sell The Car” may update this Privacy Policy occasionally to reflect changes in our practices, technologies or legal requirements.
All updates will be effective immediately upon posting. Please review this page periodically.
Contact Us
For any privacy-related questions, complaints or access requests, you can contact BuyTheCar trading as SellTheCar (LMCT 12787) at:
Email: info@sellthecar.com.au
Phone: +61 440 130 184
Address: 9/11 Yazaki Way, Carrum Downs VIC 3201, Australia